Optus prepaid data were gone after a system renewal / 更新後，Optus 預付系統裡的網路流量都消失了

這是準備回阿德雷得開學之前的事。
This happened just before I wen back to Adelaide.


Optus的預付卡買的是幾天之內可以使用的網路流量，像是21天500mb或42天2Gb等等，其他澳洲國內的通話和簡訊都是無限，而且，在到期之前加值的話，沒有用完的流量可以累積到下一期繼續使用(rollover) ，最高可以累積到50G。所以，放假期間我在台北還是在網頁上加值了最低限度的流量，並且維持同個門號還是可以繼續使用。
How Optus prepaid plan work is buying data lasted for certain period, for example, 500Mb for 21 days or 2Gb for 42 days. Phone calls and text messages are both unlimited within Australia. If you recharged before the data expired, unused data can rollover until 50Gb, According to this rollover rule, I recharged my prepaid plan with the minimum data when I was in Taipei on their website. It is also to maintain my mobile number so that I would still get the text message on my Australian number during my semester break.

原本Optus也都會在到期之前的幾天傳簡訊來提醒，流量快過期了，記得儲值才能夠繼續累積之前的流量噢，這半年來也沒有發生過什麼問題。
 Also, Optus sent text message few days before the data expire that reminded me to recharge before the expired date. This worked well in the past 6 months.

不過，在我準備前往機場的早上，當我檢查裝了Optus門號的備用手機時，發現前幾天收到了一個通知流量已經過期的簡訊。當時覺得很訝異但已經沒有時間再去和線上客服鬼打牆了，所以當下先再帳戶裡加值了最低限度的流量，登入My Optus裡面也發現帳戶的資料被清空了，但總之就只能這樣充滿問號地出發了。
However, before leaving for the flight to Adelaide, I checked my spare mobile and I surprisingly found that I got a text message few days ago saying that my data had already expired. At at moment I was about to leave my Taipei home that I only quickly recharged the smallest data and then logged in to My Optus account to see what happened. All of my recharge and data history were gone.


到Adelaide的當天下午，因為Optus另一個鬼打牆的modem問題 (是個非常長的過程) ，我已經得去門市一趟，門市第n次告訴我他們總之就是不負責任何售後服務之後，最後我坐在門市裡用門市的專線和Optus的電話客服連絡。這通鬼打牆又一直轉接的電話總共持續了一個多小時。
When I arrived Adelaide, I went to Optus store for another persisted modem issue. Their staff told me again that they were not responsible for any customer service including the testing or sending my modem to repair as their Tech team offered me in phone. At the end they put me in a corner in their store and talked with their support team in the phone. The phone call was transferred again and again and lasted nearly an hour.


在打電話之前，我從email信箱裡找到每一次線上儲值之後，我寄到自己email的收據。另外，因為我一段時間會用簡訊查詢我使用的流量，在儲值後記得的話也會確認流量是否正確，這兩個小小的動作讓我後來相對順利地拿回我消失的流量。
 Before I spoke to their prepaid team in phone, I found my email record for recharge on their website. Also, I used to check my data and expired date regularly with text message since I haven't successfully set up My Optus account before July. These two habits help me get my missing data back in a short time.

電話接到手機預付卡部門之後，我說明了我的問題：
1. 我在21天之前收到流量快到期的簡訊，而且我也儲值了，但是在還不到21天的時候我收到過期的簡訊。
2. 登入MyOptus帳戶發現過往所有儲值和流量的記錄都看不到。
When the phone call was transferred to Prepaid department, I explained my condition:
1. I received a message about data expired before data should have expired.
2. The history of recharge and data usage were gone in My Optus account.

對方的小姐查詢了她的電腦系統，她可以看得到我有儲值的記錄，核對起來她那邊多了一筆我沒有操作過的儲值記錄，但是她看不到流量的使用記錄。
The lady checked in her system. She saw the record I recharged in July. But she had one record of recharge which I didn't have in my record. Although she could reach the billing system, the history of data usage was gone.

對方的解釋是，因為他們在七月中更新了系統，因此更新之後系統裡面所有之前的檔案都消失了。身為台北人，我是不懂更新系統和記錄消失之間的關連性是什麼，不論是哪一家電信公司我想都沒有發生過這麼離奇的事情，但這是這裡的邏輯更新系統資料會消失似乎很正常。
She explained that they updated their system in July. Therefore, after the system renewal, all data was gone. It doesn't really make any sense for me to lost all data after a system renewal, but this is her explanation to the situation.

但總之，這個已經付錢的流量就這麼消失也不是身為消費者我的問題，因此這個小姐說，那不然你之前簡訊上面rollover的流量，我現在就用人工的方式加回帳號上，所以你也不會損失之前已經付的錢，這樣一切都很好，不用擔心。
However, it was also not my problem to lost my data in this setting while I had the record of recharge. So the lady said, "well, what I can do is to put your data back manually. You won't lost any data you have already paid. You won't need to double pay. No worries."

但當這裡的客服這麼說的時候，接下來要問的問題是，請問這個人工作業什麼時候會完成，因為到那個時間還沒有看到系統資料更改的話，就要再打電話去問，這個狀況也很常發生。
But when a customer service say so in Australia, the next question I ask is "when will this manual work finish?" Because occasionally these manual work might not apply successfully and if this is the case, I need to call again. 

對方說，我幫你用特急件處理，十五分鐘之後你再用簡訊查詢就可以看到系統更新好了。隔了一個多小時我收到她傳來的簡訊，說她已經更改好系統的資料，請我確認看看，我看了之後總覺得哪裡怪怪的：
She said "I will do it in now and the system will update in 15 minutes. One hour later, I got a text message from her said she had put my data back. I checked my data with text message and I found there was something wrong:

她確認了我rollover的流量 (有點不幸的是前一次我是學期末六月中的時候查詢的，之後回台北我就沒有再確認過) ，她也確認了我六月中之後儲值的記錄，那，六月之後儲值的流量去哪了？
She put back my rollover data in June. (Unfortunately I didn't check it before I left Adelaide.) She also checked my recharge record after June. Then, where was the data I recharged in June and July?


在我還沒打下一通電話給Optus之前，隔天早上十點多我又接到這個部門的來電，換一位先生問我可不可以做客服滿意度調查，我說，在那之前我想請問，關於我六月中之後儲值的流量消失也沒有補回來的狀況。
Before I called Optus for my missing data again, I got a phone call from them on the next morning. This time a man called me for a customer feedback for the service I got from the lady who put part of my missing data back. I said, "before I give my feedback about the service I got yesterday, may I ask about my missing data I recharged in June and July?"

他大概是為了想完成滿意度調查，聽完我的問題之後，他算一算這樣大概要再補3-4Gb給我，但沒有3-4Gb的預付方案，所以他最後加了10Gb到我的帳戶裡，因為顯然他們的電腦也找不回之前的流量記錄了。
To complete his customer review, he quickly calculated the data I missed was around 3-4Gb. But they didn't have such prepaid plan. So at the end he added 10Gb to my account - obviously they could not recover any record from the system.

但若是我自己沒有留email和簡訊的記錄的話，我連打客服電話我都不會知道到底有多少的流量憑空消失了。當消費者沒有留資料的時候，這裡的店家大多是不會補償的。
But if I didn't keep my record with email and text message, I wouldn't know how much data I lost. And when customers don't keep our own records, merchants won't offer the compensation easily.

最大的不同點在於：在台灣，若是商家能夠確認是他們的疏失而造成的錯誤，消費者不需要舉證的情況下商家也會主動計算適切的補償方案。在這裡，即使是店家的過失，消費者也需要備齊充份的證據，若是消費者沒有證據，店家就沒有義務補償。
The biggest difference is how merchants response to their mistakes. In Taiwan, if merchants confirm it is their mistakes, customers don't need to offer any evidence to receive compensation. In most cases, merchants will offer their reasonable compensation to customers actively. In Adelaide, even if merchants make mistake, customers won't get any compensation if they don't have sufficient evidence.


給直接End的人：使用Optus預付方案，不要只用Optus app 或MyOptus 帳號確認流量，這些系統記錄在他們更新系統的時候是有可能全部消失的。用網路儲值時不要怕麻煩，把帳單寄到自己的信箱，並且加值後的流量也要用簡訊自己留一份記錄。
TLDL: If you are on an Optus Prepaid plan, don't rely on the recharge record in Optus app or My Optus account. These systemic records can disappear if there is a system renewal. When you recharge on their website, send an email copy to your email address. Also remember to keep your own record of your data usage with text message.

My Optus account setting / 設定 My Optus 帳號

這是五月發生的事，到一個星期前才解決。
This happened in May. It was only solved one week ago in mid July.


原本我申請Optus的預付卡方案的時候，我沒有下載它們的app，我都在門市或網路上儲值，流量則是用簡訊確認：在簡訊的地方輸入號碼 "9999" ，輸入 "balance" 或 "bala" ，系統就會回傳目前的剩餘的流量，前個月繼承的流量，還有到期日等資訊。澳洲境內的簡訊和電話都是無限。
 When I first applied Optus prepaid plan, I didn't download their app. I recharged at their store or online and I checked my data with text message. Send text message "balance" or "BALA" to 9999 and the current MyData, MyData rollover, and expired date will be replied with text message. Text message and talk are both unlimited with prepaid plan.

五月申請了個人隨身的modem之後，門市告訴我可以在Optus account 查詢已經使用的流量，那時我問機器上不是會顯示嗎，當時他的回答是機器可能會有一些誤差，Optus account 會比較準確，因此回到住處之後我就開始申請了。
When I applied portable broadband in May, the staff told me I could check my data with Optus account. I asked him if the modem would show the data. He answered me, yes, but the data shown on modem might not be precise and Optus account would be the accurate data usage. Therefore, I started to set up My Optus account later.

門市有提醒我要用當初在門市留的信箱做為登入的帳號，我照著email上的步驟開始設定，但一直卡在認證帳號、此帳號已經被認證、重設密碼、認證帳號、此帳號已經被認證、重設密碼......這樣無限循環的鬼打牆當中，我完全沒有成功地設定好密螞。
The staff explained to me the account name would be my email address I used when I applied for my Optus service. I followed the instruction on set up email I got. But it was an endless loop of "verify your email address," "this email has been verified," and "reset password" without successfully set up my password.

我回門市詢問機器問題的時候，隨口問了帳號的問題，對方抱歉地說這也要問技術部門，所以為了帳號設定的問題，我又打了電話去無限轉接的 Tech Team。
I went back to Optus store for my faulty modem, and I asked their staff about the loop in setting up Optus account. He said this was also an issue that belonged to Tech team. So, I called their Tech team for setting up My Optus account few days later.

五月第一次的電話對方馬上幫我重寄認證信，但認證信還是回到認證帳號、此帳號已經被認證、重設密碼的循環，當時還要去其他的地方，照之前的經驗，這通電話沒有半個小時是不會結束的，因此雖然還沒設定好，我還是先和對方說我下次有時間再設定。就這樣一直到了七月。
In the first phone call in May, she sent me an reset email immediately, but the link in this email still didn't help to set up any password. I was doing something else and didn't expected it would still be the endless looping. Previous experience with Optus' tech team told me this phone call might last for more than 30 minutes. So I told her I would try to set up my account later.

七月因為其他的原因用網頁的客服問了其他問題，結束時對方問我有沒有其他問題，我突然想到我的帳號還沒設定好，而且那天的客服感覺比較了解客戶的問題，因此我就隨口問了他帳號設定的事。
In July, I contacted their service through online live chat when I was in Taipei. This staff member showed more capability in understanding my questions. Therefore, I tried to ask him about how to set up MyOptus Account.

這位客服和我確認了我的信箱，重寄了認證信給我，但還是一樣登入失敗。這時我注意到一個有點不尋常的地方：他打的email 是全大寫的，原本我沒有想到會不會和大小寫有關，但一直無法登入的過程中，我靈機一動想到，不然試試看全大寫好了。
He confirmed my email address and sent a verified email to me again. But I still was not able to log-in to the account successfully. At this moment, I noticed there were something unusual: the email address he typed was all capital. I never though this issue was related with capital or not. But since I never succeed with my email address non-capital, I came up with an idea to try with all capital letters.

然後，就第一次成功地登入了我的帳號了。(翻桌)
Then, I logged-in to MyOptus account successfully for the first time.


到底為什麼會一直沒有發現是大小寫的問題呢。這也是門市人員說的。
Why I never though about it was about capital email address? Because their store staff told me it didn't matter.

我在門市登錄個人資料的時候，我看著門市人員輸入email 的時候，使用的是全大寫字母，當時我還問，我的信箱都是小寫英文字噢。對方說，這個只是我們系統用的，大小寫沒關係。我還確認了一次大小寫沒有差別嗎，對方說大小寫不重要。而這段時間以來我也一直都有收到我的帳單或其他的廣告信件。
When I verified my identity during my first visit in Optus store, they asked for my email address. I noticed my email address was typed in all capital letters. I told him my email address in non-capital letters. He said this was just for their database; capital or non-capital did not matter. Also, I kept receiving my bills and their advertisement since January that I didn't think there was an issue about my email address.

一直到最後這個客服人員用全大寫的信箱和我確認這是我的email時，我才想到有沒有可能是大小寫的差別。試了之後果然系統裡設定的帳號是全大寫啊。
Until the last staff confirmed my email address with me with all capital letters, I started to aware maybe it was about capital or not. Surprisingly, it was really about capital letters.


給直接end的人：若是認證信箱的時候一直出現錯誤的話，或許把信箱改成全部大寫就解決了也不一定。
TLDR: If you have trouble in setting up MyOptus account, try typing your email address in all capital letters. Maybe the issue will be solved.

Optus mobile internet and MMS setting / Optus 手機網路及多媒體簡訊設定

這是半年前的事了。初到 Adelaide 的時候，留學代辦附的電話卡是 Optus 的預付卡，且建議使用預付卡 (不用另外辦月租的方案) ，因此一開始就先照代辦的建議，辦了 Optus 的預付卡方案。
This happened half-year ago. I got an Optus prepaid card from my educational agent in Taiwan. They suggested me to apply for the prepaid plan with Optus. Therefore, I didn't think much and just applied Optus Prepaid Epic Value.


澳洲的電信公司和台灣是完全不同的邏輯：在阿德雷得的 Optus 門市都只是零售商，只負責把產品賣給新客戶，而不負責任何售後服務 (包括硬體問題) ，因此請好好珍惜中華電信門市人員即時又專業的服務。
The mobile company in Australia is very different from the one in Taiwan. All Optus stores in Adelaide are just retails, which means they only sale products to new customers. They are not responsible for any technological issues, including faulty devices. Therefore, comparing with Optus, Chunghwa Telecom (the biggest mobile and internet company in Taiwan) is amazing with their timely and professional service at their stores.


即使辦好SIM卡之後是在門市裝好、確認手機有訊號，第一次要使用手機網路的時候就發生了無法連線的問題。把裝了SIM卡的手機帶回門市，門市人員對手機網路不能使用這件事一無所知，當時還不清楚 Optus 客服流程的我，就在門市裡等電話轉接技術人員，經過了快半個小時電話還在不同的技術人員之間轉來轉去，沒有任何接電話的人知道為什麼手機網路不能使用。
I put the new SIM card in my mobile in Optus store and they checked I got the mobile connection. But, on the next day, I could not connect to 4G internet when I wanted to use it for the first time. In Taiwan, this is when we go back to mobile store. So I went back to Optus store and asked what to do. The staff didn't know what happened and they put me though the phone to talk to tech team. After 30 minutes or so, I was still transferred between different staffs. Nobody on the phone knew what was going on.

因為實在等太久了，一邊試著請教google大神，查 "optus 4G網路 設定" ，還真的有繁體中文的blog說明怎麼設定：原來是這裡的電信服務在裝好SIM卡之後，不像中華電信(或台灣大部份的電信公司)會自動讓手機設定好APN，這裡的APN需要手動設定，在沒有設定好之前手機網路是不能用的。
Because it had been too long for a single issue like this in our experience, my partner started to look in Google. He searched "optus 4G setting (in Chinese)", there were articles in traditional Chinese shown how to set up APN before using Optus mobile internet. In Taiwan, the mobile network automatically sets up everything. We never need to do it manually. But in Adelaide (or Australia), before setting it manually, mobile internet doesn't work.

回家之後翻開留學代辦給的行前小本子裡面的確有 "手機網路無法使用的設定教學"，當時還沒體驗到這裡的科技水準和台灣的差距，只覺得就是漏看了小冊子上的資訊。
I checked the booklet my educational agent gave me, there was a section about how to set up mobile internet if it doesn't work. I thought I just missed some information section in the booklet without realizing the IT levels between Taipei and Adelaide was so different.


隔一周要收朋友寄來的照片時，發現一直沒辦法下載。朋友試了好幾次我還是收不到，前一次去了門市也解決不了，因此這一次就自己上網查簡訊的設定，看了一些mobile01的文章，大概知道是MMS設定的問題，因此就開始找Optus MMS的設定資料，在Optus的官網上可以找到。
In the next week, I found I could not download photos in MMS my friend sent me. She tried several times but I still could not receive it. Last time the Optus store did nothing to solve the APN issue. So, this time I searched on the Internet myself. I read some articles in one of Taiwanese biggest IT forum and I got the idea of an MMS setting issue. Then I started to look for MMS setting for Optus, which can be found on their official website.

但不論是手機網路或是MMS，其實Android 系統就有一個內建的功能，網際網路設定：

在連上wifi的情況下手機會下載APN和MMS的設定，在裝了optus的SIM卡之後需要手動按這裡讓手機自己設定好，網路和多媒體簡訊就都可以用了。

But actually we don't need to type mobile internet or MMS manually. In Android system, there is a built-in option, internet settings: 

Simply just press it and the mobile will download the setting through wifi.

回台灣之後，換成中華電信的SIM卡完全不需要設定，一如往常中華電話的網路會自己設定好，但從台北回到阿德雷得之後，MMS的設定又跑掉了，因此重裝SIM之後都要回到這裡手動讓手機安裝設定檔。

When I was in Taipei for semester break, I changed back the SIM for Chunghwa Telecom and, as usual, the mobile network set up everything automatically. But when I went back to Adelaide and shifted back to Optus' SIM card, MMS was dead again. Therefore, every time I shift back to Optus network from others, I need go into the setting and let my mobile download the setting again.

這是其中一個台北人 (台灣人) 不會特別知道的豆知識，因為，中華電信的技術力一直以來都把我們寵壞了。

This is one of the trivia that Taipeian don't know: because we have been spoiled by the IT power of Chunghwa Telecom.

給直接end的人：每次換Optus 的SIM卡時，Android 手機需要手動按"網際網路設定"才能正常使用手機網路和MMS。

TLDR: Every time you change to Optus SIM, you need to download "Internet Settings" manually if it is an Android mobile.

Gas leakage / 瓦斯漏氣 (solved in July)

第二個問題是瓦斯漏氣。
The second issue was gas leak.

從六月搬過來之後，在打開廚房的櫃子的時候就發現了，當地的朋友告訴我在這裡的房子聞到瓦斯味很正常，回家前與房仲及房東提過，得到的回覆是瓦斯味不是問題，學期末的時間也很急迫，因此熱水修好之後沒有接著去找瓦斯確切漏氣的位置就先回家了。
The issue was found back in June after I moved in. However, my local friend told me it is normal to smell gas in houses in Adelaide. I sent emails to both my agent and my landlord, and the response was "I don’t think the gas smell is an issue either." The end of semester was a whole series of disaster that I didn't have the chance to test where was the gas leak after the water leakage. Therefore, I went back to Taipei before solving the gas leakage.


回到台北之後，因為台灣發生過不只一次瓦斯造成的氣爆事件，對瓦斯味和瓦斯漏氣的宣導很多，看著這些新聞我對櫃子裡的瓦斯味更擔心了起來。回到這裡之後的當天晚上，就照著台灣的宣導資料，泡了肥皂水確認是哪裡漏氣。
Because there were more than one episode of exposure and fire caused by gas leakage in Taiwan, the promotion of gas safety was very serious in Taiwan. After reading this news, I was getting worried about the gas leakage in my place in Adelaide. On the night I was back to Adelaide, I tested the gas pipe with soap water.

漏氣的地方其實很明確也不難找，查了SA政府網站，瓦斯漏氣的處理方式和台灣一樣，關掉瓦斯總開關之後請有執照的瓦斯安裝人員來維修。
The leaking point was very clear and easy to identify. Searching on the Internet, the SA gov website of gas leaks gave the same instruction as Taiwanese government: turn off the gas supply and contact a licensed gas fitter.

把冒泡的照片傳給房仲之後，詢問這裡的瓦斯總開關在哪，隔天收到瓦斯總開關的位置並且接到瓦斯安裝人員的電話，約了再隔天的中午過來檢查。在等待維修人員過來的時間，我自己先把總開關關掉，因為這裡的熱水是另外的系統，不使用瓦斯，因此等待的時後除了不能用瓦斯爐，生活沒有受到影響。
After sending the photo of bubbling pipe and asking him where the gas supply was, I got his text message in the coming morning and also the gas fitter contacted me to confirm when he will come to check the issue. While waiting for the gas fitter, I turned off the gas supply as my common sense. The hot water system was separated from the gas system so my life was not affected.

維修人員來之後，把瓦斯開關打開，同樣噴肥皂水檢查漏氣的位置，把連接的螺絲鎖緊之後，漏氣的問題就解決了。他也檢查了瓦斯管路的另一端，確認沒有漏氣才離開。
It only took a short period of time for the gas fitter to fix the problem. He turned the gas supply back and then tested with soap water. He identified the leaking point and tighten the junction of the pipe. He also checked the other end of the pipe before he left.


所以，在Adelaide的家裡聞到瓦斯味道底正不正常呢，至少從SA gov 的網站上看不是。
So, is it normal to smell gas in houses in Adelaide? At least SA gov website says no.

Water leakage / 浴室漏水 (solved in June)

搬到第三個住處之後，第一個遇到的問題是浴室漏水：所有能想得到的地方都在漏水。
The first issue in the third place was the leakage in the bathroom: everywhere was leaking.

水龍頭打開洗手之後就關不回去了，一個晚上下來滴了一臉盆的水。
Once I washed my hands, the tap could not tighten anymore. There was a significant amount of water after the first night.

蓮蓬頭打開之後同樣也是關到最緊還在滴水，只是不像洗手台滴得這麼誇張。
The shower cap was also leaking when I tightened it. But it was not as bad as the tap.

洗手台下面的熱水管也在滴水，大約每分鐘一滴。
The pipe under the sink was also leaking. One drop per minute.

下面墊的抹布一個晚上之後也是濕透了。
The clothes under the pipe was all wet overnight.

熱水管下面的夾板長時間泡水之後，邊邊清出腐爛的木屑。四個金屬的鉸鍊 (尤其是左下方的) 也生鏽得很嚴重。
The plywood under the pipe are seriously damaged. The hinges are also severely rusted.


浴室裡的洗衣機進水的時候漏水、排水的時候也在漏水，從洗衣機後面找到一條沒有封住的進水管，進水的時候從這裡滲水，加上水龍頭、熱水管和蓮蓬頭的漏水，整間浴室在頭兩天非常溼。
The wash machine was leaking during the water filling AND the drainage phase. There was an unsealed filling pipe behind the wash machine. This was one of the leaking point for wash machine.
With the leakage from the tap, the shower cap, the pipe and the wash machine, the bathroom was very wet during the first two days.


與房仲連絡之後，兩天後水電先生來把整組水龍頭壞掉，蓮蓬頭他認為沒問題，一次轉不緊就多轉幾次 (?) ，洗衣機原本他不認為會有問題，但實際上一開始就進水地板就是溼的，撈出沒封的進水管讓他看的時候，他找了一個蓋子把進水口封起來，並且說這洗衣機本來就不行了。
Contacting with the rental agent, a plumber came two days later. He changed the whole set of tap and pipes. The shower cap was no problem for him, and he suggested just tighten it several times until the water stopped.
At the first, wash machine should not have had problem for him. But after testing it by starting the wash cycle, there was water coming out under it and I also showed him the unsealed filling pipe. He closed the pipe with a cap and said this wash machine was a crap.


住在 Adelaide ，基本上要先能夠自己找到問題，才有辦法請專業人員修好問題，不然原地轉圈鬼打牆超過兩個月的機會很高。
Living in Adelaide, it is necessary to problem shooting for most of the problem and show the very specific problem to their professionals. Otherwise, it takes very long (can up to 2 months) for them to locate issues.

Taiwanese street food / 台灣小吃： Chicken rice 雞肉飯

作業日，簡單吃了家附近的外帶雞肉飯。經過嘉義人認證的嘉義雞肉飯。
Assignment day. Dinner was take-away Chia-Yi chicken rice, proved by Chia-Yi person.

左：雞肉飯。右：筒仔米糕。
Left: chicken rice, right: tube rice pudding.

Tube rice pudding is the number 27th in 40 of the best Taiwanese foods and drinks by CNN.

Eat in Taipei / 吃在台北：Din Tai Fung / 鼎泰豐

回到台北下飛機之後的第一餐，非鼎泰豐莫屬。台北，好吃的食物，我來了~
The first meal I had in Taipei is Ding Tai Fung, one of the world famous Taiwanese restaurant, and also my favorite one.

小菜的滷牛肚。

Appetizer: spicy beef tripe (cold).

絲瓜蝦仁小籠包 (半籠)
Green squash and shrimp xiaolongbao.

酸辣湯 (小碗) 。
Hot and sour soup (original).

蒸餃 (半籠) 。
Steamed fish dumplings.

排骨炒飯。
Pork chop fried rice (with egg).

甜點：紅豆小籠包 (半籠) 。
Red bean xiaolongbao.

There are several Din Tai Fung restaurants in Australia in Sydney and Melbourne. It is also the number 20 in 40 of the best Taiwanese foods and drinks by CNN.